Product FAQs


Can I preheat my base prior to placing the inner stoneware inside my slow cooker?

No. It is never recommended to pre-heat the slow cooker base.

How do I care for my removable stoneware?

  • Do not preheat the slow cooker.

  • Your Crock-Pot® Slow Cooker makes a great server for hot beverages or dips. Keep it on the lowsetting to maintain the proper serving temperature.

  • A Crock-Pot® Slow Cooker does not have direct heat at the bottom. Therefore, always fill the stoneware at least half full to conform to recommended times. If you fill the stoneware less than half full, please note that cooking time will be affected.

How hot does the lid and stoneware get while cooking?

It is recommended to always wear oven mitts when handling the lid or stoneware.