Order FAQs
Order Processing
Once an order is submitted, it is immediately sent to our warehouse to be processed, and unfortunately, cannot be changed or updated. Most orders are shipped the same day they are received.
Once an order is submitted, it is immediately sent to our warehouse to be processed and, unfortunately, cannot be changed or updated. Most orders are shipped the same day they are received. All purchases have a 30 Day Money Back Guarantee and can be returned for a full refund, less shipping & handling.
Once an order is submitted, it is immediately sent to our warehouse to be processed, and unfortunately, the shipping address cannot be changed. Most orders are shipped the same day they are received.
Sunbeam Corporation (Canada) Limited reserves the right at any time after receipt of your order to accept or decline your order for any reason. Sunbeam Corporation (Canada) Limited non-password protected ecommerce enabled sites are for orders from end user customers only. Sunbeam Corporation (Canada) Limited does not accept orders on this site from resellers, exporters, wholesalers or other customers who intend to resell the products offered on this site.
Please click here to check Order Status. You will need your confirmation number (found in your order confirmation email) and your postal code. Or, you can log into My Account for the information.
All of our online store orders ship from Brampton, Ontario.
For Standard shipments, in-stock merchandise will arrive within 6 to 8 business days from receipt of your order, depending on the destination address.
For Expedited shipping, orders for in-stock merchandise that are received by 1 p.m. EST will arrive within approximately 2-3 business days from receipt of your order, depending on the destination address.